Customer satisfaction is at the heart of SDI’s mission. To achieve this goal, we are committed to delivering what is agreed upon, respecting the planned costs, and ensuring the operational continuity of our products. Collaboration with qualified suppliers is a core value for us and a pillar of our success.
Our Supplier Quality Manual represents a clear and transparent commitment, regulating the relationship between SDI and its business partners. This document serves as an essential guide for:
- New suppliers, who wish to join us in maintaining our high standards
- Existing suppliers, with whom we continue to build relationships based on trust and quality
The manual does not apply to subcontractors for specific contract-related activities or Research and Development (R&D), for which we use specific contracts.
Learn more about our commitment to collaborative excellence by downloading the Supplier Quality Manual in PDF format.
